Almost every industry has been turned on its head in 2020. In particular, client-facing industries have needed to adapt their services rapidly without knowing the outcome. Our collective shift into remote work has seen some businesses adapt to the change, but it hasn’t all been positive. Technology cannot be solely relied upon when it comes to touch, feel, and physical human connection. In our industry, no more is this absence of physical communication felt than in the area of design.

BRM’s design team has historically placed  people and connection at the heart of every project. So how will decisions ultimately be made? Will the loss of physical involvement in the design process (both ours and our clients’) be detrimental to the outcome? Back in March, as we packed up our colour schemes and moved our design programs into our living rooms, we prepared to face some daunting challenges. This is how we’ve approached them….

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Transitions in the working landscape have occurred throughout history but they usually happen over the course of many years. The pandemic of 2020 has forced businesses across the world to transform their entire workplace models within only a few months. Most workplaces have adapted to these changes well and recognise that the future of work will look different.