Today's "What's Working" Q&A is with Bellamy's Organic Director of Food, Mikki Silverman, who discusses the amazing way her team has approached the challenges of working from home.
Effective change is about people. In which ways have your people worked best in this crisis?
"Our people have adapted really well during this crisis. We have a high performance culture and people naturally take real ownership for their work, so working from home has been relatively easy.
The hard part has been the lack of social interaction and innovation that comes with being in a communal workspace. However, our team have adapted and found ways to solve for this. Some of the team started virtual Friday afternoon drinks, others do virtual coffees and book clubs. We have also held more virtual team meetings where we talk about “highs and lows” for the week and what people are focused on for the week ahead.
As a company, we launched a “blinding lights” Tik Tok dance challenge, where we encouraged everyone to have a go at the dance routine that is going viral at the moment. This was a fun way to promote connectivity and help people see the fun side in remote working. More broadly, we have been having more regular full business “Town Halls” to reiterate the business strategy and direction and how we are performing against our goals.
We are certainly talking to each other more on the phone and in meetings which was a little overwhelming (and time consuming) at first. I’ve been really impressed with how our people have handled the sudden changes and know that many of the new behaviours we have established will continue once we resume office life".
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